Nisha Cake Studio
Catalog
Privacy policy
1. Scope
This policy explains how we handle personal data when you use nishacakestudio.com, catalog.nishacakestudio.com, related pages (Spin & Win, Studio tools), WhatsApp orders to 98735 53789, and Hostinger Ecommerce checkout / Razorpay payment flows.
2. Data we collect
- Order data: name, phone, email, delivery address, cart items, amounts, payment status.
- Payment data: processed by Hostinger Checkout and Razorpay (or COD instructions). We do not store full card numbers on our servers.
- Messages: WhatsApp chats you open with the shop (order text, screenshots, delivery notes).
- Device / usage: browser type, IP, pages viewed, and similar technical data used for security and basic analytics.
- Local storage: cart and preferences may stay in your browser until you clear site data.
3. Why we use it
- To take, confirm, bake, deliver, or arrange pickup of your order.
- To verify advance payment for COD orders and process refunds where applicable.
- To answer support messages on WhatsApp or phone.
- To protect the site against abuse and to improve reliability.
- To meet legal, tax, and accounting duties in India.
4. Sharing
We share data only as needed with:
- Hostinger Ecommerce — catalog, checkout, and order records.
- Razorpay (and other gateways you choose at checkout) — payment processing.
- Delivery partners — name, phone, and address for fulfilment.
- WhatsApp / Meta — when you open a chat from our site (subject to their terms).
We do not sell your personal data.
5. Retention
Order and payment records are kept as long as needed for fulfilment, disputes, and legal retention (typically several years for tax). Browser cart data remains until you clear it. WhatsApp message history follows your and the shop’s WhatsApp retention.
6. Security
We use HTTPS on our sites and rely on Hostinger / Razorpay security for checkout. No internet transmission is perfectly secure; share payment screenshots only in the shop WhatsApp chat.
7. Your choices
- You can decline cookies that are not required for the site to run (browser controls).
- You may ask us to correct order contact details before dispatch via WhatsApp.
- For access or deletion requests about Hostinger store data, contact us; we will coordinate with Hostinger where required.
8. Children
Our stores are not directed at children under 13. Please do not place orders with a child’s personal data without a parent or guardian.
9. Updates
We may update this policy and will change the effective date on this page when we do.
10. Contact
Nisha Cake Studio · Shop No. 1, Nipun Wonder Mall, Shakti Khand 2, Indirapuram, Ghaziabad 201014 · 98735 53789